Cookie Policy

This Cookie Policy explains what cookies are, how we use them on this site, and how you can manage your choices. We aim for clear, practical information so you can control your privacy while getting the best possible experience.

What are cookies and how they help you

Cookies are small text files placed on your device by your browser when you visit a website. They do things like remember your language, keep you logged in, and help the site load faster. We use cookies to make the site easier to use, to protect accounts, and to show relevant content and offers.

Types of cookies we use

We use several cookie types, each with a clear purpose:

• Essential cookies — Required for core site functions, like account login, session management, fraud prevention, and secure transactions. These cookies cannot be turned off if you want basic site access.
• Functional cookies — Remember preferences such as language, display settings, and saved forms so the site works the way you expect.
• Performance and analytics cookies — Help us understand how people use the site so we can improve speed, layout, and game availability. These cookies collect anonymous usage data, like pages visited and time on site.
• Marketing cookies — Support personalized offers, promotions, and advertising, including measuring campaign effectiveness. These cookies may track activity across sites.

We may use both session cookies (deleted when you close your browser) and persistent cookies (stored for a longer period).

How we use cookies to improve security, performance, and experience

Cookies support important functions that protect players and improve service quality:

• Security and fraud detection — Cookies help detect suspicious activity, protect accounts, and keep withdrawals and deposits safer.
• Performance and reliability — Cookies assist with load balancing and speed optimization so games and pages load faster.
• Analytics and product improvement — We use anonymous data to fine-tune game offerings, spot bugs, and prioritize platform updates.
• Personalized experience — Cookies remember your preferences, recent games, and device settings so your visits feel seamless.

We do not use cookies to guarantee outcomes or influence game odds.

Third parties that may set cookies

We work with trusted third parties that may place cookies when you interact with features on our site. Examples include analytics providers, payment processors, live chat vendors, and advertising partners. Third parties set and manage their own cookies and privacy practices, so you may see cookies from providers such as analytics services, social platforms, or payment gateways while completing transactions.

Third-party cookies are governed by the third parties’ privacy policies and settings. If you want to limit these cookies, you can control them through your browser or by using the third party’s opt-out tools.

Consent and how cookie controls work

When you first visit, we present a cookie banner that requests consent for non-essential cookies, including marketing and certain analytics cookies. Essential cookies are necessary for the site to function and are applied regardless of your preference.

You may update your preferences at any time using the cookie settings link on the site. Your choices are stored in a cookie so the site respects your settings on future visits. If you clear cookies, your choices may be removed and the cookie banner may reappear.

How to manage, disable, or delete cookies

You can manage cookies through your browser or device settings. Below are quick directions; consult your browser help for full details.

• Google Chrome — Settings > Privacy and security > Cookies and other site data. Choose to allow, block, or clear cookies.
• Safari (macOS and iOS) — Preferences or Settings > Privacy & Security > Manage Website Data, or toggle “Block all cookies.”
• Mozilla Firefox — Settings > Privacy & Security > Cookies and Site Data. Use custom settings to allow or block cookies.
• Microsoft Edge — Settings > Cookies and site permissions > Manage and delete cookies and site data.
• Mobile browsers — Look for privacy or site settings inside the browser app to manage cookies.

Disabling or blocking certain cookies may limit or break parts of the site, such as saved login, bonus tracking, personalized offers, and secure checkout.

Cookies and promotions, bonuses, and account features

Cookies can play a role in how promotional offers and bonuses are tracked and delivered. Turning off marketing or tracking cookies may affect eligibility for certain personalized promotions or the ability to opt into offers. All promotions remain subject to our Terms and Conditions and the rules of the specific offer. Cookie settings do not change the wagering rules, game restrictions, or payout processes specified in promotional terms.

Policy updates and how we’ll notify you

We may update this Cookie Policy from time to time to reflect changes in technology, law, or vendor relationships. When we make significant changes, we will post the updated policy with a new effective date and, where appropriate, notify registered users by email or site banner. Continued use of the site after changes means you accept the updated policy.

Contact for privacy and cookie questions

If you have questions about cookies, data practices, or privacy, contact our privacy team at info@fivedimescasino.com, or call 1-800-430-5896. You can also review our Terms and Conditions and Privacy Policy on the site for additional details about data handling and user rights.

We want your experience to be secure and transparent. Adjust your cookie settings anytime, and reach out if you need help making choices that match your privacy preferences.